Technical Interface Office

Diyar has established the Technical Interface Office (TIO) to safeguard Diyar’s planning principles by guiding TPD’s and their Consultants through the design approvals process; support the TPD Consultant in obtaining Government Authority approvals; and monitoring the safe and compliant construction of buildings on site; all as prescribed in the DRG’s. The TIO is committed to supporting its valued partners through its professional team and user-friendly processes.
TIO Services:
  • Management of Diyar’s, Development Regulations and Guidelines (DRG), Environmental & Construction regulations.
  • Review TPD’s design proposals to ensure compliance of design drawings to Diyar’s DRG’s.
  • Issuance of No Objection Certificates (NOC) and Completion Certificates for TPD consultants to obtain the relevant concerned Government approvals.
  • Facilitate communication & assist TPD consultants with relevant Government Authorities in order to obtain final approvals.
  • Provide Technical assistance to TPD and their Consultants.
  • Monitor construction activities to ensure Compliance to approved design drawings and encourage safe working practices and minimize the impact of construction on surrounding properties and environment.

Contact Our TIO Team

TIO Manager

Seema Al Thawadi
TIO Manager
(+973) 77556675

Building Permits Section

Mohamed Jassim
Civil Engineer
(+973) 77556616

Noora Bucheeri
Architect
(+973) 77556649

Sharifa Amin
Architect
(+973) 77556611

Construction / HSE / Violations Section

Khalid Yateem
Civil Engineer
(+973) 77556678

Abdulrahim Alkooheji
Architect
(+973) 77556618

Salem Ajaj
Site Supervisor
(+973) 77556615

Anwar Hejres
Site Supervisor
(+973) 77556614

General Enquiries

Tel: (+973) 77556600
Fax: (+973) 77055555
Email: TIO@diyar.bh

Office Hours
Sunday to Wednesday: 8:00 AM to 4:00 PM
Thursday and Saturday: 8:00 AM to 3:30 PM

Diyar’s Facility Management (FM) office is responsible for the maintenance and operation of DAM’s infrastructure facilities services and buildings. The FM is committed to DAM’s objectives in supporting the needs of all its clients, being Third Party Developers (TPD), Landowners, Villa owners, residents and visitors. FM services can be divided into operational and estate & infrastructure:

Operational Services:
  • Security which includes physical security, surveillance and workplace emergency management.
Estate & Infrastructure:
  • Estate maintenance which includes Building Maintenance & inspections (cleaning & repairing), Mechanical & Electrical, Landscape Maintenance and Pest control.
  • Defect Liability Period (DLP) maintenance management.
  • DAM’s Infrastructure Facilities maintenance which includes Road cleaning, repairing of infrastructure facilities such as roads, common Electricity & Water facilities, storm water and sewers, landscape of common areas and pest control.
  • Signage.
  • Planned Preventive Maintenance (PPM).
  • Logistics which includes operations that deals with acquisition, storage, movement, distribution, maintenance, evacuation and disposition of materials, equipment and facilities.
  • Energy & Environment Management.

Contact Our FM Team

Abdulrahim Ahmed
Security Manager
(+973) 77556617

Mohamed Abdulsalam
FM Engineer
(+973) 77556612

Site Security Office Entrance Gate

Diyar – Site Security
Entrance Gate (+973) 77113113

General Enquiries

Tel: (+973) 77556600
Fax: (+973) 77055555
Email: FM@diyar.bh

Office Hours
Sunday to Wednesday: 8:00 AM to 4:00 PM
Thursday: 8:00 AM to 3:30 PM
Site Security Office: 24 Hours

1. Building Permit Approvals Section:

a. Villa Owners of Diyar Homes Phase-1 and Phase-2

a. Villa Owners

Can I cover the terrace with a glass room or shading structure?

Covering the terraces is not permitted as the terrace is intended to be used as an outdoor space for the villa. Therefore, no fixed/enclosed structures are allowed to be fixed on the terrace. However, removable furniture such as gazebos, foldable shades are allowed.

Can I enclose/cover the garage or the shaft area by the external kitchen?

No, as these areas must be open to allow access to services located in the shaft and air flow circulation in the garage.

Can I extend the ground floor of my villa to the courtyard or build an additional room/majlis?

Only villas with plot areas more than 300 sqm are allowed to have a room/majlis in the courtyard, provided it meets the regulations mentioned in the Diyar Homes Regulations.

Can I have a swimming pool or jacuzzi in my courtyard?

Yes; however, they must be as per Diyar Homes Regulations booklet. (Note: A Commencing Work permit has to be obtained from TIO prior starting any works in the villa)

How long does it take for my application to be processed?

Time periods for all villa-related applications are 3 days provided all required information/documents are submitted. In case of any missing documents, the time period will be recounted upon receival of the missing documents/drawings.

What are the allowed additions/modifications on my villa in Diyar Homes Phase-1 or Phase-2?

Each villa is allowed to add one bedroom and one bathroom as per the specified location and size provided by TIO based on the villa type. With regards to modifications, please download the Diyar Homes Regulations booklet for the full list of permitted/not permitted works.

What are the procedures and documents required to build the extra room?

The following procedure must be followed to apply for building the additional room in your villa:

  1. A Detailed Design form (TIO Form No. 2) to be filled and submitted to TIO office along with the required documents:
    • Title Deed of the villa
    • Address Card
    • CPR of the villa owner
    • Letter of No Objection from the Bank in case the villa is under the bank’s name
  2. TIO will issue a No Objection Certificate (NOC) along with stamped drawings, to be submitted to Municipal One Stop Shop (MOSS), as Diyar is zoned under special projects, through an Engineering consultant to obtain the required building permit.
  3. Once the building permit is issued from MOSS, a Commencing Work (CW) permit must obtained from TIO to allow the contractor to start the work. The CW form (TIO Form No. 3) must be filled and submitted to TIO along with the following required documents:
    • Approved Building Permit and drawings from the Municipality
    • Contractor’s valid CR
    • Waste skip receipt
    • A deposit amount of BD 300.000 This amount to be returned to the villa owner once all works are completed on site as per the approved drawings with no construction or Health & Safety violation during construction.
  4. TIO will issue a No Objection Certificate (NOC) for Commencing Work on Site. Construction work(s) on site may start accordingly.
What are the works that leads to termination of Defects Liability Period (DLP) for my villa?

Any major construction work(s) that involves modification/addition/replacing of existing elements within the villa, such as removing/adding walls, replacing tiles, building the allowed extra room, any works violating Diyar Homes Regulations, etc.

What is the procedure for issuing a commencing work permission on my villa?

Once the building permit is issued from MOSS, a Commencing Work on Site (CW) permit must obtained from TIO to allow the contractor to start the work. The CW form (TIO Form No. 3) must be filled specifying the type of work to be done and submitted to TIO along with the following required documents:

  • Approved Building Permit and drawings from the Municipality
  • Contractor’s valid CR
  • Waste skip receipt
  • A deposit amount of BD 300.000 This amount to be returned to the villa owner once all works are completed on site as per the approved drawings with no construction or Health & Safety violation during construction.

(Note: TIO will provide further instructions based on the work type required)

Why do I need permission for working on my own villa?

To ensure that the required addition/modification does not conflict with Diyar Al Muharraq’s building regulations, and that required work does not jeopardize the health and safety of the villa resident(s).

b. Plot Owners:

b. Plot Owners

Are there any differences between Diyar’s building regulations and Municipality’s building regulations?

Yes, there is. Please download Diyar’s Regulations and Guidelines booklet-2 for more information.

Are there any review fees charged by Diyar Al Muharraq?

Review fees vary for each plot based on size, zoning and land use. Please refer to your sales agreement for more information.

Do I have to submit a hard copy of the drawings at TIO office?

Hard copy is only required with the detailed design submission (1 full set of drawings).

How long does it take for the design review process?
  • Concept Design review takes a maximum of 3 working days
  • Detailed Design review takes a maximum of 7 working days
What is the procedure to obtain a building permit for my plot?

Note: All the steps listed below have to be carried out by an Engineering Consultant appointed by the plot owner to manage all communications with TIO & Municipal One Stop Shop (MOSS).

  1. A Concept Design form (TIO Form No. 1) has to be filled and submitted to TIO along with the listed documents/drawings. TIO will review the submission and reply with comments/approval within 3 working days at max.
  2. Once the Concept Design is approved, the Detailed Design form (TIO Form No. 2) has to be filled and submitted to TIO along with the listed documents and drawings. TIO will review the submission and reply with comments/approval within 7 working days at max.
  3. Once Detailed Design is approved, TIO will issue a No Objection Certificate (NOC) along with stamped drawings to be submitted to MOSS in order to obtain the required building permit.
  4. Once an approved building permit is issued by MOSS, a Commencing Work permit must be obtained from TIO. The consultant must fill the required form (TIO Form No. 3) and submit to TIO with all required documents /drawings. TIO will review the submission and reply with comments/approval within 3 working days at max.
  5. Once the Commencing Work permit is approved, TIO will issue a No Objection Certificate to allow the plot owner to start construction work on his/her plot.
Where can I receive the survey certificate for my plot?

The survey certificate of the plot can be issued from the Survey and Land Registration Bureau (SLRB).

2. Construction / HSE / Violations Section:

Construction

Are there any villas for sale?

Yes. Please click on the ‘Properties for Sale’ link on the side of the Diyar website to view the residential, investment and parcels available to find the right one for you.

Should you require more information or clarification, please do not hesitate to contact the Diyar Sales Office at 77556666.

Can I go see my house in Deerat Al Oyoun?

At the moment, you can only see the Deerat Al Oyoun Mazaya mock up-villas, located opposite to Dragon Mall.

Do I need TIO approval for transporting materials to and from my site?

Transportation of items such as pipes, blocks, cement, concrete, wood, cables or any other building/construction material are permitted (provided that the contractor has an approved TIO Form No. 3 – Commencing Work on Site).

However, the delivery/hauling away of the following items (offices, cabins, containers and toilets) and the hauling away of sand are not permitted without TIO approval. In order to request approval, the contractor must complete the Material Delivery/Hauling Away details in the TIO Form No. 5 – Special Request Approval.

How can I visit my plot/parcel?

To arrange a visit, please complete the TIO Form No. 9 – Enquiry/Suggestion/Complaint Form (indicating your CPR No. and Plot/Parcel No.) and send it to the following email TIO@diyar.bh . One of our site supervisors will contact you to inform you the date and time for site visit in order for them to guide you and provide any assistance if necessary.

What are the new projects in Diyar Al Muharraq?

You can find the latest information on the projects that Diyar Al Muharraq has to offer under the ‘Developments’ section in ‘The Project’ link on the side of the Diyar website.

What are the working hours of the site?

The permitted working hours are:

  • Sunday to Thursday: 6:00 AM to 6:00 PM
  • Friday, Saturday and Public Holidays in residential areas: 8:00 AM to 3:00 PM

Should you wish to work or deliver/haul away items outside normal hours, please complete the necessary fields under General Approval in the TIO Form No. 5 – Special Request Approval (Note: Exceptional access to site is for urgent and temporary access only).

What is the procedure to commence the work on site?

Upon receiving the approved building permit and drawings from the Municipality, the consultant or contractor submits TIO Form No. 3 – Commencing Work on Site and relevant documents for TIO approval. (Note: You may need to submit TIO Form No. 4 – Signage/Road Occupation if required)

In addition, the type of work and/or plot may alter the document submission checklist. For information and clarification, you can contact Diyar TIO at 77556600 or at the following email TIO@diyar.bh for assistance.

3. Diyar FM / Security Section:

Security Section

If I am interested in leasing space(s) at Diyar Al Muharraq, who should I contact?

You should contact Diyar Retail at the following telephone number 77957777 for assistance.

What are the opening and closing times for Dragon City and Marassi Beach?

Dragon City Opening Hours:

  • Sunday to Thursday: 10:00 AM to 10:00 PM
  • Friday to Saturday: 10:00 AM to Midnight

Marassi Beach Opening Hours:

  • 9:00 AM to 7:00 PM (Daily)
What do we do if we need assistance for any issues such as electricity shutdown, water leakage, etc? (for Diyar Homes Phase-2 residents)

For emergencies, during working hours from 8:00 to 4:00 PM Sunday to Thursday and during the Defect Liability Period (valid until end of Sept. 2018) you can contact Diyar FM at the following telephone number 77556600.

During the weekend and public holidays, directly contact the following number 39996055 or Diyar Security Office at 77113113 for assistance.

For any electricity/water shutdown from the concerned parties (Electricity & Water Authority), please contact them directly.

In case of emergencies, please contact Diyar Security Office at the following telephone number 77113113 for immediate assistance.

 

What is the opening and closing times for the Diyar Al Muharraq TIO and Sales Office?

TIO Office Hours:

  • Sunday to Wednesday: 8:00 AM to 4:00 PM
  • Thursday and Saturday: 8:00 AM to 3:30 PM

Sales Office Hours:

  • Saturday to Thursday: 8:00 AM to 5:00 PM
What is the procedure of handing over my villa?

Diyar Sales team will coordinate with you regarding the registration process and payment. Receiving of villas will be from the TIO Office.

What issues are not covered by the Diyar Homes Phase-2 Defect Liability Period?

Any damages caused by wear-and-tear and any construction work will not be covered by the DLP.

In addition, DAM is not responsible for damages caused in non-occupied villas due to lack of maintenance and cleaning.

Where is the TIO Office located?

You can find a location map for our office, contact details and working hours in the Contact Us section below.

TIO Brochure
Booklet 1 (Development Introduction & Overview)
Booklet 3 (Construction Documents)
TIO form for Inquiry, Complaint & Suggestions
Diyar Homes Regulations

Getting in touch is easy!






TIO Office

Diyar AI Muharraq W.L.L.

Building 2200, Road 6422, Block 264, Diyar AI Muharraq, Kingdom of Bahrain

General Enquiries

Tel: (+973) 77556600
Fax: (+973) 77055555
TIO Email: TIO@diyar.bh
FM Email: FM@diyar.bh

Office Hours
Sunday to Wednesday: 8:00 AM to 4:00 PM
Thursday and Saturday: 8:00 AM to 3:30 PM